At Visory, we're all about empowering businesses to unlock their full potential.

Launched in early 2020, we are a fast growing start up, and we have built Australia and New Zealand's first digital bookkeeping solution that supports small to medium sized businesses.

We supercharge their financial back-office by connecting them to a marketplace of certified Bookkeeping and Payroll Experts, backed by our powerful digital platform of best practice workflows.

The result; clean books, oversight of key financial indicators and freedom from their back-office so they can get back to big picture growth.

💥How you'll make an impact...

As Bookkeeping Manager, you’ll be the operational backbone of our bookkeeping and payroll services. You’ll lead a team of finance professionals, ensure technical excellence across every workflow, and champion the delivery of accurate, timely, and high-quality outcomes for our clients.

You’ll combine your financial expertise, leadership skills, and process-driven mindset to elevate both your team’s performance and our clients’ confidence in their numbers.

⚙️What You'll Be Doing...

Workflow Leadership

• Oversee daily workload allocation across your team, balancing priorities, skills, and deadlines

• Maintain visibility on progress and ensure all deliverables meet service-level expectations

• Identify potential roadblocks early—reassign or escalate to keep tasks on track

• Communicate changes to scope or frequency promptly and clearly

• Keep workflow documentation current to reflect client needs and service expectations

Quality & Compliance

• Take ownership of the accuracy and compliance of your team’s bookkeeping outputs

• Review key milestones and reconciliations to ensure precision

• Track common errors, conduct root-cause analysis, and collaborate with internal teams on continuous improvement

• Maintain adherence to best-practice financial controls

Technical Guidance

• Act as the go-to expert for complex bookkeeping, payroll, and accounting issues

• Support Business Performance Partners (BPPs) with technical escalations and client communications

• Troubleshoot system integrations and recommend process improvements

• Lead remediation efforts when major discrepancies occur

Team Development

• Manage, coach, and grow a high-performing team of Bookkeepers and Payroll Specialists

• Conduct regular 1:1s, goal-setting, and career development check-ins

• Foster accountability, customer focus, and operational excellence

• Address performance concerns with transparency and empathy

Process & Documentation Governance

• Ensure all client records, SOPs, and process notes are maintained to a high standard

• Drive consistency across documentation, workflows, and system usage

• Collaborate with product and quality teams to refine best practices and enhance efficiency

🔍We’re looking for someone who has...

• A strong bookkeeping background, ideally with experience managing multiple client accounts or leading a small team
• Advanced practical knowledge of day-to-day bookkeeping and payroll operations, including reconciliations, BAS, and compliance requirements
• Confidence working with cloud-based accounting tools such as Xero, MYOB, KeyPay, Dext, and ApprovalMax
• A collaborative, people-first leadership style that balances performance with wellbeing
• A passion for process improvement—always looking for smarter, faster, more consistent ways of working

(Formal qualifications like a Cert IV or Diploma in Bookkeeping/Accounting are welcome but not essential.)

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What you'll love about working at Visory...

• Shape the Future of Finance Operations: Play a key role in designing the workflows, tools, and standards that power a category-defining back-office platform for SMEs.
• Work at the Cutting Edge of Finance, Product & AI: Collaborate with product, engineering, and data experts to embed automation, streamline processes, and enhance service quality.
• Thrive in a Flexible, High-Growth Environment: Join a fast-moving, cross-functional team that values experimentation, continuous improvement, and genuine work-life flexibility across Australia and New Zealand.
• Make a Scaled Impact: Leverage your finance and bookkeeping expertise to influence how work is delivered across our entire marketplace—creating better outcomes for hundreds of businesses.

Locations

Melbourne

Remote status

Hybrid

Employment type

Full-time