About Hapana

Hapana is disrupting the market in leading a software solution in the fitness industry that helps gyms, fitness studios, and franchises unlock growth and efficiency. We have revolutionised the operations of multisite boutique businesses like F45, Gold’s Gym, BFT, STRONG Pilates, Vaura, Fitstop, KX Pilates, and more. Our all-in-one platform uses automated lead nurturing, captivating member experiences, multi-layered reporting, and advanced day-to-day operational controls to assist in growing member communities, expanding location footprints, and boosting revenue. We're committed to fostering growth for our teams and clients through innovation and teamwork. Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team. As a global company, we rely on open communication and people speaking up. Bring ideas, passion, and creativity to the role, and you’ll fit right in.

Job Summary

As a Fullstack Automation Engineer at Hapana, you will play a critical role in accelerating scale by designing and implementing end-to-end automated workflows across our platform and internal operations. Your focus will be on reducing time to revenue, improving onboarding efficiency, and enabling the business to operate with greater speed, consistency, and reliability.

This is a hands-on, high-impact role at the intersection of engineering, product, and operations. You will identify manual or fragmented processes, architect scalable automation solutions, and leverage AI-powered tools to streamline data flows, system integrations, and customer lifecycle journeys. Your work will directly support Hapana’s AI strategy and materially influence how we deliver value to customers at scale.

Key Responsibilities

• Design, build, and maintain automated migration and onboarding workflows that move customers from legacy systems to Hapana with minimal manual intervention.
• Analyse existing migration and onboarding processes to identify bottlenecks, failure points, and opportunities for automation.
• Build backend services, APIs, and integration layers to support data ingestion, transformation, validation, and system synchronisation.
• Develop tooling that enables internal teams to manage, monitor, and intervene in migrations and onboarding flows when required.
• Leverage AI and automation platforms to enhance data mapping, validation, error handling, and exception management within migration workflows.
• Partner closely with Customer Success, Implementation, and Product teams to ensure automation aligns with real-world customer requirements.
• Ensure automation solutions are scalable, secure, observable, and resilient as customer volume grows.
• Reduce time to revenue and onboarding effort through continuous optimisation and iteration of automation pipelines.
• Document workflows, systems, and operational runbooks to support long-term maintainability and handover.

Qualifications & Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Proven experience in automation, backend, or full-stack engineering roles with a strong focus on process automation and systems integration.
• Demonstrated experience building customer-facing or internal automation for data migration, onboarding, or platform implementations.
• Strong backend development skills using JavaScript/TypeScript, Python, or similar.
• Experience designing and consuming RESTful APIs, webhooks, event-driven systems, and microservices.
• Hands-on experience with workflow automation and orchestration tools (e.g. n8n or similar platforms).
• Experience using AI tools in production workflows, including LLMs, RAG-based solutions, or AI-assisted data processing (nice to have).
• Familiarity with platforms such as Claude Code, Google Gemini, Google Vertex, AWS Bedrock, ElevenLabs, or similar (nice to have).
• Strong understanding of databases (SQL and/or NoSQL), data transformation, and performance optimisation.
• Knowledge of authentication and authorisation patterns (JWT, OAuth).
• Strong problem-solving skills with the ability to reason across complex, multi-system workflows.
• Comfortable working with cross-functional teams across time zones in an Agile environment.

All other duties and responsibilities requested by leadership

Why Join Hapana?

• Be part of an innovative team transforming the fitness and wellness space.
• A culture that lives our values building trust, daring to be the best and supporting each other
• Opportunities to make a lasting impact and grow your career in a dynamic, global organisation.
• Competitive salary, benefits, wellness perks including fitness initiatives and work-life balance policies.

Hapana is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds,

experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

If you have the experience, happy to wear multiple hats we want to hear from you. We thank you in advance for taking the time to apply, please note that only shortlisted candidates will be contacted for an interview. No recruitment agencies please.